Terms and Conditions

Jaya9 Co's Terms and Conditions — Know before you play

This page sets out all the terms and conditions that apply to your use of Jaya9 Co. Please read this document carefully in full before opening an account.

Last Updated: 1 January 2026 — Any updates will be published on this page.

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Total Clauses

12

Categories

Key Points

Key Highlights of the Terms

These six points are the most important things to know when using Jaya9 Co

Account & Eligibility

You must be 18 years of age or older to register an account with Jaya9 Co. Each user is permitted to hold only one account. Providing false information will result in account termination.

Bonuses & Promotions

Every bonus offer on Jaya9 Co carries its own wagering requirements. Please read the relevant terms carefully before claiming any bonus. Abuse of bonuses may result in account suspension.

Deposits & Withdrawals

The minimum deposit on Jaya9 Co is BDT 200 and the minimum withdrawal is BDT 500. All transactions are processed through secure, verified payment channels.

Fair Play & Security

All games on Jaya9 Co are RNG certified. Any form of cheating, use of bots, or system manipulation is strictly prohibited and will result in permanent account closure.

Privacy & Data

Jaya9 Co keeps your personal information completely confidential. No data is shared with third parties. Please review our Privacy Policy for full details.

Responsible Gaming

Jaya9 Co supports responsible gaming. Players can set their own deposit limits, session time limits, and use self-exclusion tools at their discretion.

By creating or continuing to use an account with Jaya9 Co, you are deemed to have accepted these Terms & Conditions. If you object to any of the terms, please discontinue use of the platform.

1 General Terms & Conditions

Jaya9 Co is an international online gaming platform offering Bangladeshi players a wide range of entertainment including slots, Live Casino, Sports Betting, fish games, bingo, and more. These terms apply to the Jaya9 Co website, mobile application, and all related services.

These Terms & Conditions ("Terms") form a legally binding agreement between Jaya9 Co ("Platform", "we", "us") and the user ("you", "member", "player"). The Terms may be updated from time to time, and the latest version will always be available on this page.

By using Jaya9 Co's services, you confirm that you have read, understood, and agreed to these Terms & Conditions. Compliance with the laws of your own country is solely your responsibility.

  • These terms apply to all types of gaming services offered
  • Advance notice will be given for any changes to the terms and conditions
  • In the event of any dispute, the rules of the international gaming authority shall apply
  • Jaya9 Co reserves the right to modify or discontinue any service at any time

2 Account Registration & Usage

To create an account with Jaya9 Co, you must provide accurate and truthful information. Your name, address, date of birth, and contact details submitted at registration must all be correct. Jaya9 Co reserves the right to close any account found to have been opened with false information.

Each individual may operate only one account. If the same person is found to be running multiple accounts, all accounts will be closed and any accumulated balance may be forfeited.

  • Providing accurate and complete information at registration is mandatory
  • Each individual may hold only one account
  • Keeping your account password confidential is your sole responsibility
  • Third parties are not permitted to access or use your account
  • Any suspicious activity on your account must be reported to Jaya9 Co immediately

If you notice any unauthorised access or activity on your account, change your password immediately and contact our support team.

3 Age Verification & Eligibility

Jaya9 Co strictly enforces an 18+ policy. When creating an account, you must confirm that you are 18 years of age or older. Jaya9 Co may request a valid ID or other documents for age verification at any time.

If verification confirms that a member is under 18 years of age, their account will be immediately closed and all deposited funds will be forfeited. Jaya9 Co is committed to preventing minors from accessing the platform.

  • Minimum age requirement is 18 — no exceptions
  • Your NID or passport may be requested at any time
  • Withdrawals may be held if required documents are not submitted
  • Legal action may be taken if an underage account is discovered

4 Deposit & Payment Policy

Jaya9 Co accepts all major mobile banking methods in Bangladesh for deposits, including bKash, Nagad, Rocket, and DBBL Nexus. All deposits are credited to your account instantly.

Please note that Jaya9 Co does not charge any additional fees on deposits. However, your payment provider may apply their own charges, which are governed entirely by their own policies.

  • Minimum deposit: BDT 200
  • Maximum deposit: BDT 1,00,000 per day
  • Deposits must be made only from a payment account registered in your own name
  • Third-party payments are not accepted
  • Any deposit issues will be resolved within 24 hours

Depositing from another person's account or from an unknown source is strictly prohibited. Any such transaction detected will be subject to immediate investigation.

5 Withdrawal Policy

To withdraw winnings from Jaya9 Co, your account verification (KYC) must be completed. Withdrawal requests are typically processed within 15 minutes to 24 hours.

Withdrawals will always be sent back to the same payment method used for the original deposit, as part of our anti-money laundering measures. Withdrawals may be temporarily delayed while security checks are in progress.

  • Minimum withdrawal: BDT 500
  • Maximum withdrawal: BDT 50,000 per day
  • Withdrawals may be held until KYC verification is complete
  • Wagering requirements must be met before a bonus can be withdrawn
  • Bank transfers may take up to 3 business days to process

6 Bonus & Promotion Terms

Jaya9 Co regularly offers a variety of bonuses — welcome bonuses, free spins, cashback, reload bonuses, and more. Each bonus offer has its own terms and conditions, which are detailed on the relevant promotions page.

Make sure you understand the wagering requirements before using any bonus. Typically, the bonus amount must be wagered 20x–40x before a withdrawal can be made. Failure to meet this requirement will result in the bonus being forfeited.

  • Each promotion can be claimed once only (per household or shared IP address)
  • A maximum bet of BDT 500 or 10% of the bonus amount (whichever is lower) applies when using bonus funds
  • A maximum win cap may apply to earnings derived from bonuses
  • Special bonus terms apply for VIP players
  • Jaya9 Co reserves the right to modify or cancel any bonus offer at any time

For full details about our bonuses, please visit our Promotions Page page.

7 Fair Play & Game Policy

All games on Jaya9 Co operate using internationally recognised RNG (Random Number Generator) technology, ensuring that every spin, card draw, or dice roll is entirely random and never predetermined. Neither Jaya9 Co nor any of its employees can influence game outcomes.

If a technical issue occurs during gameplay and a game is left incomplete, the stake for that round will be refunded. However, Jaya9 Co is not liable for any disruption caused by loss of internet connection on the player's end.

  • All games are regularly audited by independent third parties
  • Game results can be disputed — please contact support
  • Evidence of game manipulation will result in account closure
  • The RTP (Return to Player) rate for all games is publicly available

8 Prohibited Activities

The following activities are strictly prohibited on Jaya9 Co. Any involvement in such activities will result in immediate account closure and legal action where necessary.

  • Operating multiple accounts
  • Using bots, automation software, or scripts
  • Abusing bonuses or employing bonus hunting strategies
  • Money laundering or any form of illegal financial transactions
  • Colluding with other players to manipulate the system
  • Attempting hacking, phishing, or any form of cyber attack
  • Harassing or threatening other members
  • Operating an account under a false identity

If any fraudulent activity is detected, Jaya9 Co reserves the right to notify the relevant authorities, and all funds in the account will be forfeited.

9 Account Suspension & Closure

Jaya9 Co reserves the right to suspend or permanently close any account at any time without prior notice. In most cases, however, members will be informed of the reason.

Members may choose to close their own account at any time. In such cases, any valid balance (excluding bonuses) will be returned. However, fund release may be delayed if an investigation is ongoing.

  • Accounts may be closed for violations of the terms and conditions
  • Accounts may be suspended after prolonged inactivity (12 months)
  • A monthly maintenance fee may apply to inactive accounts
  • Permanently closed accounts cannot be reopened

10 Responsible Gaming

Jaya9 Co believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly and never wager more than they can afford to lose.

On Jaya9 Co, you can set your own gaming limits — including daily deposit limits, session time limits, or temporary self-exclusion. These tools are available in your account settings.

  • Set your own deposit limits
  • Use the session timer to avoid excessive play
  • Self-exclusion option available — from 30 days to permanent
  • Let us know if someone in your family is struggling

To learn more about Responsible Gaming, visit our Responsible Gaming page.

11 Privacy & Data Protection

Jaya9 Co is committed to protecting your personal information. We collect, store, and use your data in compliance with international data protection laws. Your information is never sold to any third party.

Certain information may be shared at the direction of regulatory authorities or as required by law. For more details, please refer to our Privacy Policy.

  • Data protected with SSL 256-bit encryption
  • You have the right to access and correct your personal data
  • Some data may be retained after account closure to meet legal obligations
  • Full details of our cookie policy can be found in the Privacy Policy

For more information, visit our Privacy Policy here.

12 Terms Updates & Legal Matters

Jaya9 Co reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

Any disputes arising from these Terms or from use of Jaya9 Co will be resolved through international gaming arbitration. Please contact our customer support team first to attempt resolution before escalating any dispute.

  • Members will be notified prior to any changes to the terms
  • For dispute resolution, please contact our support team first
  • Legal claims must be raised within a maximum of 6 months from the date of the incident
  • The English version of these Terms shall always take precedence
Get Started Now

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Register with Jaya9 Co and kick off your gaming journey with a 100% welcome bonus. Join thousands of happy members today.

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