Jaya9 Co treats the protection of your personal data as its highest priority. On this page, we clearly explain what information we collect, why we collect it, how it is kept secure, and what rights you have.
Last Updated: January 1, 2026 — Any changes will be notified on this page.
We follow internationally recognised technology and policies to protect your privacy.
Jaya9 Co uses 256-bit SSL encryption across its entire platform. Every transaction and piece of personal data is transmitted through fully secure channels, inaccessible to any outside party.
Jaya9 Co does not sell or transfer your personal data to any advertisers, brokers, or third parties. Your information is used solely to improve our own services.
Your data is stored on internationally certified secure servers. Through regular backups and security audits, Jaya9 Co ensures your data remains intact at all times.
Jaya9 Co only collects information that is essential to providing our services. No unnecessary personal data is requested or stored.
Jaya9 Co complies with GDPR and international data protection regulations. We are fully transparent about how your data is used and give you complete control over it.
If you wish to view, correct, or delete your personal data, Jaya9 Co's support team is always ready to help. Assistance is available 24/7.
This Privacy Policy applies to all services offered by Jaya9 Co. By using the platform, you are deemed to have agreed to this policy. Please contact our support team with any questions.
Jaya9 Co collects certain information to provide you with a safe and enhanced gaming experience. We follow a strict data minimisation policy — we only collect what is strictly necessary to deliver our services.
The table below provides a detailed breakdown of the types of data collected by Jaya9 Co:
| Type of Data | Example | Why It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | To complete age verification and KYC |
| Contact Information | Email address, mobile number | For account verification and customer support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Betting history, game preferences | Service Improvement & Responsible Gaming |
The above information is collected at registration, during platform use, and at the time of KYC verification. No data is collected beyond what you voluntarily provide.
Jaya9 Co uses collected data exclusively for specific, defined purposes. We maintain full transparency in every instance where your data is used. A detailed breakdown of what data is used for is provided below.
Jaya9 Co never sells your data to advertisers or uses it for unsolicited marketing purposes.
Jaya9 Co retains your data only for as long as it is needed. All information is kept securely for the duration your account remains active. Even after account closure, certain data may be retained for a specified period as required by international gaming regulations.
After the specified retention period, your data is automatically deleted through a secure process. You may also request early deletion at any time; however, certain data may need to be retained to meet legal obligations.
Jaya9 Co does not generally share your data with third parties. However, in limited circumstances, certain information may be shared with partner organisations as necessary to deliver our services. In such cases, strict confidentiality agreements remain in place.
Jaya9 Co never sells your data to advertisers, data brokers, or any other third party for commercial purposes.
Jaya9 Co's website uses cookies. Cookies are small text files stored in your browser that help enhance your experience. Some features may not function correctly without cookies.
You can disable non-essential cookies through your browser settings. However, doing so may limit certain features.
Jaya9 Co uses industry-leading technology and practices to protect your data. Our security team monitors the entire system 24/7 and responds to any threats immediately.
If you believe your account has been accessed without authorization, change your password immediately and notify our support team.
At Jaya9 Co, you have full control over your personal data. Your rights are outlined in detail below:
You may request to view the information Jaya9 Co holds about you at any time.
You may request corrections to any inaccurate or incomplete information. We will make the necessary updates as promptly as possible.
You may request the deletion of your data beyond what is required by legal obligation.
You may request that we stop using your data for certain activities.
You may request a copy of your data in a portable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
Jaya9 Co strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration, and additional KYC checks are carried out in any suspicious cases.
If you are aware that a minor is accessing Jaya9 Co using your device, please contact our support team immediately.
Jaya9 Co may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the addition of new services, or improvements to data protection practices. We will notify you of any significant changes via email or a platform notification before they take effect.
For any questions, complaints, or requests regarding our Privacy Policy, please contact the Jaya9 Co data protection team. We are always available to assist you in English.
For more details, visit our Terms and Conditions and Responsible Gaming View Page.
Your privacy is fully protected at Jaya9 Co. Register now and kick off your gaming journey with a 100% welcome bonus.